Returns

We do not take returns. To be eligible for a refund, we require a receipt or proof of purchase in the form of an order number and your order must have not been delivered per carrier tracking info.

Refunds (if applicable) 

If your item is scratched or damaged, you may be eligible for a replacement. We offer replacements for damaged item with photo proof within 48 hours of delivery.

In the case that our high-tech tag does not adhere well to a case or phone, you may be eligible for a replacement tag, not a refund. 

If you are experiencing issues tapping to a compatible device after you’ve contacted [email protected], you may be eligible for a refund.

If you request a refund and our team cannot confirm the potential defect, you may be eligible for a partial refund on your order.

Once approved for a refund, we will send you an email notifying you that we have refunded your purchase. Your refund will then be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3-10 business days. 

Warranty

If your item is damaged or loses its adhesive within the first 30 days of your order being marked as delivered, you are eligible for a free placement.

Late or missing refunds (if applicable) 
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 
Next contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]

Sale items
Only regular priced items may be refunded (if applicable), unfortunately sale items cannot be refunded. 

Exchanges
We do not accept exchanges. 

Shipping 
We do not accept returns, so no shipping info is required. 

Contact us 
If you have questions, or if you would like to make a complaint, please contact us by email at [email protected]